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Our friendly team of dedicated professionals are ready to provide you with expert advice and support you at all times.
We can help you find:
Local council tax band costs
The catchment areas for local schools and their ofsted ratings
Local transport links
Local amenities including supermarkets, banks, gyms and more
Local community news
Flexible Viewings
Booking a viewing is simple and can be done anytime online or over the phone. We’ll work around you to agree on a suitable time.
Maintaining High Standard Accommodation
We provide quality accommodation and ensure compliance with the latest legislation, regularly inspecting properties.
Unhappy with your agent?
If your current agent is not doing a good job managing your property, speak to your landlord directly to inform them as they may not be aware of the situation. You can even recommend us to your landlord, to ensure both yours and their property are well maintained.
FAQ's
Our referencing team will complete a comprehensive reference to obtain a credit check, employment, and landlord reference, and address history verification for any tenant who rents with us. If you are self-employed, we will ask for an accountant’s reference and the most recent set of submitted accounts. Our team can help you if you require any assistance.
Until the 1st May 2026, the lease you sign will be an Assured Shorthold Tenancy, which means that you can stay in the property for the period of the lease (provided you meet all the obligations of the lease). If the landlord wishes to end the tenancy you will be given two months’ notice to quit the premises.
From 1st May 2026, the lease you will sign will be an Assured Periodic Tenancy, which means that you can stay in the property until you serve your required notice of 2 months. If the landlord wishes to end the tenancy, you will be given the specific notice required under the relevant circumstance.
We have an obligation to conduct regular inspections of all tenanted accommodation. This is to ensure the property does not need repair, and discuss any problems you may be experiencing. A minimum of 24 hours notice will be provided when an inspection is due to be completed, which usually takes place every 6 months.
In the event of maintenance being required, please email or call us at the earliest possible time to minimise any problem that could subsequently arise. A trades persons will be alerted by the Agent and dependent upon the nature and urgency of the task will respond accordingly. Simple precautionary procedures should then be taken by the tenant to prevent any additional problem arising e.g. turn off water at the stopcock if necessary, isolate electric or gas supplies at the mains where required, treat mould and damp accordingly. We have also partenered with HelpMeFix who will be able to help: www.yourhomemanaged.com/out-of-hours
You cannot have any pets unless we have permission from the landlord/ourselves in writing, which will not be unreasonably withheld. You must consult us prior to obtaining a pet and submit a written request to have a pet stating age/type/breed.
YES! You should consider taking out contents insurance to cover accidental damage to the Landlord’s contents, buildings, fixtures and fittings. The landlord is responsible for insuring the building.
The Deposit normally equates to 5 weeks' rent and will be held throughout the tenancy in a government approved deposit scheme and will be returned at the end of the tenancy, subject to the property being left in good condition without any claim for potential damages beyond fair wear and tear.
As a tenant you are responsible for ensuring the rent is paid in full and on time. We have facilities to enable you to establish a standing order which will mean payments are paid directly from your bank to our designated account. You will need to cancel the standing order before leaving the property. The relevant information will be provided to you when you start your tenancy.
Utility bills, including Council Tax is the tenants responsibility unless stated otherwise in the tenancy agreement. You will need to choose your supplier upon moving in and ensure accounts are closed when you vacate.
After you have completed a viewing, we will require you to submit your application form to the landlord. Once the Landlord has agreed to accept your application (subject to references and contract) we will ask for a holding deposit equating to one week’s rent. Upon successfully passing the referencing stage of the application, the holding deposit paid will count towards the total balance of rent and deposit owed before the tenancy start date. You risk losing your deposit in the event you provide inaccurate or misleading information on your application, fail a right to rent check, do not take all reasonable steps to enter into a tenancy agreement, or unilaterally withdraw your application. However, we will not request a holding deposit if we believe you will fail referencing.
Renting Terms and Conditions
Holding Deposit (per tenancy): One week's rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right- to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Security Deposit (per tenancy. Rent under £50,000 per year): Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Security Deposit (per tenancy. Rent of £50,000 or over per year): Six weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.
Lost Key(s) or other Security Device(s): Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred, there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security.
Variation of Contract (Tenant's Request):£50 per agreed variation. To cover the costs associated with taking landlord's instructions as well as the preparation and execution of new legal documents.
Change of Sharer (Tenant's Request):£50 per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord's instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Unpaid Rent: Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please note: This will not be levied until the rent is more than 14 days in arrears.